Privacy Policy

1. Information We Collect

1.1 Personal Information

We may collect several types of information from and about users of our website, including:

• Contact information (such as name, email address, mailing address, and phone number)
• Account information (such as username and password)
• Transaction information (such as payment details, purchase history, and shipping information)
• Profile information (such as preferences, product interests, and demographic information)
• Communications (such as customer service inquiries and survey responses)

1.2 Usage Information

We may automatically collect certain information about your equipment, browsing actions, and patterns when you interact with our website, including:

• Log information (such as IP address, browser type, operating system, referring pages, and access times)
• Device information (such as device identifiers, location information, and mobile network information)
• Usage data (such as traffic data, communication data, and the resources that you access and use on the website)
• Cookies and similar technologies (as described in our Cookie Policy)

2. How We Collect Information

2.1 Direct Collection

We collect information directly from you when you:

• Register for an account
• Subscribe to a newsletter
• Fill out a form
• Participate in a survey or promotion
• Contact customer service
• Otherwise interact with our website

2.2 Automated Collection

We automatically collect certain information when you visit, use, or navigate our website. This information does not reveal your specific identity but may include device and usage information. We collect this information using the following technologies:

• Cookies: Data files that are placed on your device and contain an anonymous unique identifier. For more information about cookies, please see the "Cookies and Tracking Technologies" section below.
• Log Files: Track actions occurring on the website and collect data including your IP address, browser type, referring pages, and time/date stamps.
• Web Beacons: Small electronic files (also known as clear gifs, pixel tags, and single-pixel gifs) that permit us to count users who have visited certain pages and analyze website traffic.
• Analytics Tools: Third-party services such as Google Analytics that use cookies, web beacons, and other tracking technologies to collect and analyze information about your use of the website.

2.3 Information from Third Parties

We may receive information about you from third parties, including:

• Business partners (such as DMarket when you interact with their services through our website)
• Social media platforms (when you interact with our content on social media or log in using a social media account)
• Data providers (such as analytics companies and marketing companies)

3. How We Use Your Information

We may use the information we collect for various purposes, including:

3.1 Providing Services

• Present our website and its contents to you
• Fulfill your requests and transactions
• Provide customer support and respond to inquiries
• Personalize your experience and deliver content relevant to your interests

3.2 Communication

• Send administrative messages (such as account verification, security updates, and support messages)
• Deliver newsletters, promotional materials, and other communications that you have requested or that may be of interest to you
• Inform you about changes to our website, policies, or terms

3.3 Analytics and Improvement

• Analyze usage patterns and trends to improve our website and services
• Monitor and analyze the effectiveness of our marketing efforts
• Develop new products, services, features, and functionality
• Conduct research and diagnostics to improve our offerings

3.4 Security and Protection

• Protect our website, services, and users from fraudulent, unauthorized, or illegal activity
• Enforce our terms, conditions, and policies
• Investigate and address technical issues and service quality concerns
• Comply with legal obligations and protect our legal rights

4. Disclosure of Your Information

We may disclose your information in the following circumstances:

4.1 With Your Consent

We may share your information when you have given us consent to do so for a specific purpose.

4.2 Service Providers

We may share your information with service providers that perform services on our behalf, such as:

• IT and system administration providers
• Analytics providers
• Email and communication providers
• Hosting and content delivery providers
• Payment processors

These service providers are restricted from using your information for any purpose other than to provide services for us.

4.3 Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4.4 Legal Obligations

We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.5 Protection of Rights

We may disclose your information when we believe it is necessary to:

• Enforce our policies and terms
• Protect our rights, privacy, safety, or property
• Protect against legal liability
• Prevent fraud or other illegal activity

4.6 Aggregated or Anonymized Data

We may share aggregated or anonymized information that cannot reasonably be used to identify you with third parties for marketing, advertising, research, or similar purposes.

5. Cookies and Tracking Technologies

5.1 Types of Cookies We Use

We use the following types of cookies on our website:

• Essential Cookies: Necessary for the operation of our website. They enable basic functions like page navigation and access to secure areas of the website.
• Preference Cookies: Allow our website to remember choices you have made and provide enhanced, personalized features.
• Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.
• Marketing Cookies: Used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user.

5.2 Cookie Management

Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may impact your overall user experience. For more information on how to manage cookies, please visit the help section of your browser.

5.3 Do Not Track

Some browsers have a "Do Not Track" feature that signals to websites that you visit that you do not want to have your online activity tracked. Our website does not currently respond to "Do Not Track" signals.

6. Third-Party Websites

Our website may contain links to third-party websites, including DMarket and other external services. These linked websites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

We specifically note that when you click on links to DMarket or other marketplace platforms, you will be directed to their website where their privacy policy and terms of service will apply. We encourage you to read their privacy policies before providing any personal information.

7. Data Security

We implement appropriate technical and organizational measures to maintain the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Our security measures include:

• Encryption of sensitive information
• Regular security assessments
• Access controls for our systems and data
• Employee training on data protection
• Regular monitoring for potential vulnerabilities and attacks

8. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

When determining the appropriate retention period for personal data, we consider:

• The amount, nature, and sensitivity of the personal data
• The potential risk of harm from unauthorized use or disclosure
• The purposes for which we process the data
• Whether we can achieve those purposes through other means
• Legal requirements

9. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

10. Your Rights and Choices

10.1 Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, which may include:

• Access: The right to request copies of your personal information.
• Rectification: The right to request that we correct inaccurate or incomplete information about you.
• Erasure: The right to request that we delete your personal information in certain circumstances.
• Restriction: The right to request that we restrict the processing of your information in certain circumstances.
• Data Portability: The right to receive your personal information in a structured, commonly used, and machine-readable format.
• Objection: The right to object to our processing of your personal information.
• Withdraw Consent: The right to withdraw consent at any time where we rely on consent to process your personal information.

10.2 Exercising Your Rights

To exercise your rights, please contact us using the information provided in the "Contact Information" section below. We may need to verify your identity before responding to your request.

10.3 Marketing Communications

You can opt out of receiving marketing communications from us by:

• Clicking on the "unsubscribe" link in any marketing email we send
• Contacting us using the information provided in the "Contact Information" section
• Adjusting your communication preferences in your account settings (if applicable)

Please note that even if you opt out of marketing communications, we may still send you administrative messages regarding our services.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

For significant changes, we will make reasonable efforts to provide more prominent notice, such as an email notification or a statement on our homepage.

12. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: